The More Mobility team is examining how passengers who use wheelchairs move through airport security checkpoints. The process, as you may guess, is oftentimes slow, uncomfortable, and frustrating for all parties. In many cases, the students found, Transportation Security Officers (TSO) have no other option than to perform pat-downs for passengers who cannot stand up to move through the scanners. The students have conducted 26 interviews and visited one airport to learn more about the problem, with two more trips planned before the end of the semester.
Their proposed solution, in its current form, is a new polypropylene wheelchair with built-in millimeter-wave scanning technology combined with a new scanner that could be used for both able-bodied and wheelchair-supported passengers. The goal of this high-tech device is to reduce the screening time for wheelchair users from 10 minutes down to 2-4 minutes, reducing slow-downs, discomfort, and embarrassment for the passenger.